Self Perception – The Masks We Wear
As we travel through our personal and professional lives, we often demonstrate different behaviours to match different situations. These behaviours allow us to adapt, interrelate and in some cases protect ourselves.
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Assertiveness – Stand up and be counted!
What is it about being more assertive that is so appealing? Over the years of training this is one of my most popular courses, and the content really can make a difference, which is so rewarding. Assertiveness is the holy grail of communication skills and is sought by women in the form of ‘confidence’ and by men in the form ‘feeling powerful’. Different labels, same effect. Gok Wan has much to be praised for in this area.
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Feedback Forms – Do we really want to know?
The humble feedback form; a series of well placed questions, scaled scoring graphs and boxes for comments all laid out ‘pretty like’ on a single sheet, ready for freshly trained delegates to drop in their nuggets of feedback and score accordingly. This valuable evaluation tool tells trainers how we did, gives us guidance on what to improve, or what to maintain, yet we give it out to delegates at the end of the day, when their brains are addled, they just want to get out and go home, and they are quite simply tired. So why do we do it then?
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Icebreakers – Do They Really?
How many courses have you as trainers sat in on or taken part in? Lots? Yeah me too, and they always start with the obligatory round robin of ‘getting to know you’ type introductions where people tell you who they are, where they have come from, who they work for (bored yet?) and finally the ‘ever so interesting, but toe curling ‘interesting fact’.
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“We’re different” and a little bit defensive too.
Training can be so hit and miss. It starts often being sold in the wrong way by the supplier, or worse the sales people they employ to sell them. ( I am not going to start about the quality of salespeople employed to sell sales training, oh no, I will save that little gem for another time.)
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