Twitter 101 New Open Course Now Booking

Twitter 101 – A Little Bird Told Me…

Course: Twitter 101 – A Little Bird Told Me…

Duration:  2 hours 9.30-11.30am

Dates: 

10th June 2016 Bath Guild Co Working Hub Click here for Eventbrite booking

9th September 2016 The Glove Factory Studios Holt Click here for Eventbrite booking

Delivery Style – Active participation with Twitter, Discussion, Presentation & Practical Exercises.

Audience – Aimed at anyone who is new to Twitter or anyone wanting to get to grips with Twitter for their business and need a refresh on the key skills.

Outcome –Can you believe there are people who want to know about it and use it but are have trepidations and are nervous? Fear not, this highly practical and interactive course designed to demystify Twitter will leave you more informed and confident in using this brilliant piece of Social Media. The courses are being held at the wonderful Bath Guild Co Working Hub in Bath and the beautiful Glove Factory Studios in Holt, both perfect settings for this great course.

Agenda

  • Twit Twot Tweet- A glossary of the terminology of Twitter in plain English with a look at the key functionality.
  • Hashtags, BashTags, Avatar effect & @Symbols
    Understanding the point of Twitter and its benefits to individuals and business users
  • Building Your Nest – Getting started the right way
    Feathering Your Nest – The best types of content and tweets to put out there and the best times to use Twitter
  • Building Your Flock of Follows – How to find attract followers and build a substantial and relevant audience to tweet to
  • Don’t Shoot Me! – the things you should avoid and be wary of on Twitter, (it’s not much but you should know)
  • Talk to the Animals – How Twitter talks to other Social Media
  • Fly Away Peter, Fly Away Paul – Actually doing it in real time.

Delegate Feedback

“Just spent a fantastic morning with SerialTrainer7 learning all things Twitter Business Development” Eboni Chambers

“Thank you for the fantastic Twitter Training I am already feeling much more confident” Elizabeth Dowler

“Fabulous Twitter training with SerialTrainer7” Mogers Drewett

“A massive thank you to Simon for the Twitter training today. Invaluable session that offered lots of great pointers.” Matthew Dunford

To book your space on the course click for the 10th June date and click for the 9th September date. Simon@serialtrainer7.com or call me on 07979 537824

Twitter 101 – A Little Bird Told Me

Twitter 101 – A Little Bird Told Me…

Course: Twitter 101 – A Little Bird Told Me…

Duration – Half Day or Full Day

Delivery Style – Active participation with Twitter, Discussion, Presentation & Practical Exercises.

Outcome –Can you believe there are people who want to know about it and use it but are have trepidations and are nervous? Fear not, this highly practical and interactive course designed to demystify Twitter will leave you more informed and confident in using this brilliant piece of Social Media.

Agenda

  • Twit Twot Tweet- A glossary of the terminology of Twitter in plain English with a look at the key functionality.
  • Hashtags, BashTags, Avatar effect & @Symbols
  • Understanding the point of Twitter and its benefits to individuals and business users
  • Building Your Nest – Getting started the right way
  • Feathering Your Nest – The best types of content and tweets to put out there and the best times to use Twitter
  • Building Your Flock of Follows – How to find attract followers and build a substantial and relevant audience to tweet to
  • Don’t Shoot Me! – the things you should avoid and be wary of on Twitter, (it’s not much but you should know)
  • Talk to the Animals – How Twitter talks to other Social Media
  • Fly Away Peter, Fly Away Paul – Actually doing it in real time. 

Delegate Feedback

“Just spent a fantastic morning with SerialTrainer7 learning all things Twitter Business Development” Eboni Chambers

“Thank you for the fantastic Twitter Training I am already feeling much more confident” Elizabeth Dowler

“Fabulous Twitter training with SerialTrainer7” Mogers Drewett

“A massive thank you to Simon for the Twitter training today. Invaluable session that offered lots of great pointers.” Matthew Dunford

To Book Your Course or One to One session with Simon get in touch either through Twitter @serialtrainer7 or email Simon@serialtrainer7.com or call me on 07979 537824

Communication Skills

SerialTrainer7-Logo-RGB-2

 

simon_low_res_blue_eyes

 

Communication Skills

Vital to our existence on this earth is our ability to communicate effectively. In business having poor communication skills can lead to people feeling unhappy, misunderstood and confused.  How many times have we misinterpreted what is being said to us? it happens so much. This one day course can be tailored to the specific needs of the delegates in attendance, with content focussed on what is really important to them. This results in a more meaningful experience with delegates leaving the course with great tools and techniques to make them better communicators.

Suggested Areas the can be covered in this course are:

  • How to build confidence in speaking to people you don’t know
  • How to create smalltalk and initiate conversations at a networking event
  • A look at how specific phrases can have a different effect on people depending on the amount of emphasis you put on words.
  • Understanding how people communicate non- verbally using techniques in Body Language
  • How ask effective questions to solve problems using a technique found in NLP
  • What our personality tells others about ourselves and how we can adapt our communication to build rapport
  • The importance of self awareness and self regulation in communication and how to create your own personal censor
  • Personal Branding – a session built around how important our personal brand is in an organisation and how we can come across in a more authentic way
  • How to use communication skills to influence specific outcomes

To book your course please email simon@serialtrainer7.com or phone Simon on 07979 37824. Thank you for considering the services of Serialtrainer7.

Project Management Skills

SerialTrainer7-Logo-RGB-2

simon_low_res_blue_eyes

 

Project Management Skills

This technical course is a useful way to introduce the concept of project management into a business prior to embarking on any formal qualification route. It filters those attendees who really need to be qualified from those who might simply just need a foundation understanding therefore benefitting the budgets of organisations.

The course is designed specifically for those people who work in a purely project management based role.  If there are attendees who need these skills but do not work in a project management role the course can be tailored to their needs specifically.

Project Management covers the following areas:

  • Defining what a project is, and how it should be managed
  • Understanding the structure of a project and how the outcome for using such a method works
  • Planning for the project and creating robust processes to manage each stage with an understanding that the project will not move forward unless these are in place
  • Creating contingency for when things get in the way or goal posts are moved
  • Creating a log of lessons that have been observed, failures that have taken place and successes that need to be repeated and their importance within a project
  • Applying the stage by stage processes to scenarios with a focus purely on the project management aspect rather than the outcome to get delegates used to working within such a framework.

The course can be delivered in a one day, top line format as an overview to project management skills, or as a two to three day intensive course that will embed the skills and give delegates the tools to start working with such a process.

To book your project management course email simon@serialtrainer7.com or call Simon Hares on 07979 537824 to discuss it further. Thank you for considering the services of SerialTrainer7. 

Effective Team Building Skills

SerialTrainer7-Logo-RGB-2

 

simon_low_res_blue_eyes

 

Effective Team Building Skills

What makes an effective team? Would even know what an effective team looks like? If we have an effective team, how do we keep it effective?

Teams come in so many different varieties, yet as managers, we have to be able to get the very best out of them so that the business achieves objectives and strategic plans.

This course is crafted individually for each organisation that requests it. Sometimes the outcomes can vary on what time of team building is required. Examples include:

  • Team building for a newly formed team
  • Team building for an established team who have a new manager
  • Team building for a department or area of a business that has been exposed to change or redundancy as needs to be re-energised
  • Team building for a department or group that has had no development or is polarised in it’s role and cannot be developed further through conventional training methods
  • Team building for a group who are performing well and need to be rewarded in a way that brings them even closer together
  • Team building with a view to establishing strengths and overcoming weaknesses of a non – communicative team.

The course is often be created using a blend of popular:

  • Team dynamic and individual contribution development with psychometric tests or personality profiles.
  • Activities that stretch and challenge team members based on their identified strengths
  • Games and Team challenges to inspire and motivate
  • Cerebral activities that focus on either a project outcomes, a commercial outcome or a strategic outcome.

To discuss the development of a team building day then please email simon@serialtrainer7.com or call Simon Hares on 07979 537824. Thank you for considering the services of Serialtrainer7.

Building Leadership Skills

SerialTrainer7-Logo-RGB-2

 

simon_low_res_blue_eyes

 

Building Leadership Skills

Leadership Means different things to different people, but one thing we know for sure is that people will follow a leader and simply work for a manager.  With this in mind, this course looks to develop existing managers into tomorrows leaders using tools and techniques to help them to identify what is needed in their own business.

  • The differences between management, leadership and supervision and the effects on a team
  • How the role of self leadership plays a vital role
  • Leading a team and how to get the best out of individuals
  • The behaviours of a leader and how we go about modeling them for peak performance
  • Understanding the relationship between Time, Project, Quality and Stress Management the fundamentals of leadership
  • Understanding what a leader looks like and how to apply leadership using the leadership spectrum
  • Leading by example and understanding the concept of advocacy and the personal brand
  • Additional content can be added to cover leading teams through times of stress, cultural change or structural change. This last area can be tailored to each organisations needs.

To book your team onto this course please email simon@serialtrainer7.com or call Simon Hares direct on 07979 537824. Thank you for considering the services of Serialtrainer7. 

Leading An Effective Appraisal or Performance Review

SerialTrainer7-Logo-RGB-2

simon_low_res_blue_eyes

Leading An Effective Appraisal

or Performance Review

The annual appraisal can often be something that managers view as a ‘tick in the box’ and needs to be done quickly and efficiently allowing them to get back to actually doing their job.  This is all well and good, but their employees need to be developed and given a steer on where they are performing well and in some cases not so well.  This is where the appraisal comes in. This course will give managers the tools to set up the meeting, carry it out and set clear objectives that the appraisee can then apply and own moving forward in the next stage of their career.

Depending on the needs of your business, this course can be delivered in a full or half day format, or as a one to one coaching session if a more supportive approach is required.  This course is suitable for new managers who have no experience of appraising employees and also for experience managers looking to improve their skills.

  • The differences between a performance review and an appraisal together with the benefits to the individual, the team and the business
  • How to prepare for the appraisal with a view to the environment, the subject matter and the communication style
  • Giving feedback in a constructive way
  • Structuring the appraisal that is fair and easy to follow
  • Setting objectives with a view to solving problems using NLP questioning skills
  • Dealing with conflict and giving bad news
  • Coaching the appraise and making things work after the meeting.

To book your managers onto this course please email simon@serialtrainer7.com or call Simon on 07979 537824. Thanks you for considering the services of SerialTrainer7

Recruitment Excellence

SerialTrainer7-Logo-RGB-2

 

simon_low_res_blue_eyes

 

Recruitment Excellence

Recruiting can be time consuming, laborious and if not done correctly risky to a business.  This course is suitable for any manager, supervisor or H.R. professional needing to improve their skills in this area. The course can be delivered either a one day taster or as an in-depth programme of training with a focus on the specific modules.

  • Understanding both sides of the recruitment relationship
  • The role of the Recruitment agency and the guidelines set out by the REC
  • The effective recruitment process and understanding how to create a job description and job specification
  • How to find people and what to do with them when you have them.
  • The effective interview and a guide to questioning fairly.
  • Toxic stuff – Discrimination and the things you cannot say
  • Onboarding and the Induction process

To book your course please email simon@serialtrainer7.com or call me Simon Hares on 079789 537824. Thank you for considering the services of SerialTrainer7.

 

Buy – Ology – Understanding the Buyers Perspective

SerialTrainer7-Logo-RGB-2

 

simon_low_res_blue_eyes

 

Buy – Ology – Understanding the Buyer’s Perspective

This course allows sales people to think more like their clients and really get inside the minds of buyers.  This course puts sales people on the other side of the desk and will cover the following areas.

  • How Client’s Buy – the universal buying sequence used by anybody buying anything and anytime
  • Why Client’s Buy – A look at the key motivators that drive someone to want to buy something
  • Client Typology – How to sell to different types of buyer depending on their motivation, their point of view and even their handshake
  • Understand the key button pushers in business. What really matters to a buyer and why
  • How to change your approach as a sales person depending on the client in front of you
  • Understanding exactly what buyers are telling us that they want.
  • How to avoid the three key pitfalls that sales people fall into with clients.

This course is exciting and challenges sales people’s perception of buyers. To find out more contact simon@serialtrainer7.com or contact Simon directly on 07979 537824. Thank you for considering the services of SerialTrainer7.