I could not recommend the training courses that Simon provides enough! Simon is an outstanding leader who has the ability to obtain the best out of his class, the techniques and methods Simon uses are unique and mind engaging! My team and I have benefited from attending many courses with Simon one being the Customer Service Academy. The Academy was fun and enjoyable whilst also gaining further understanding as to what ‘customer service’ truly is, we are now able to build on what we have learnt ensuring the customers experience remains top notch! Thank you Simon for sharing your wisdom and experience to help others understand and develop further.

Kerry Shaw Customer Service Manager at Dickies Workwear