Sales Managers – Is Your Sales Team Firing Blanks?

Sales Managers – Is Your Sales Team Firing Blanks? How is your sales team performing? Firing on all four cylinders? Cooking on gas? All of them? Using the old 80/20 rule it can often observed that 80% of sales come from 20% of the sales team.  This can fluctuate however it is the case that… Read More



Sales – Time Wasters.  Stop Chasing Shadows

Sales – Time Wasters.  Stop Chasing Shadows Here is the situation, you call a client, they sound interested, they talk a good game, they do lots of nodding, say lots of yes’s, and they go as far as to almost book or buy from you, and then nothing. You have read all the blogs about… Read More



7 Phrases You Should Never Say to a Customer

7 Phrases You Should Never Say to a Customer   There are just some words that get people annoyed.  Words that just bug us or leave feeling a certain way. I have some words that really make me feel uncomfortable. Moist is one, soiled is another. We live in a world where things can go… Read More



Sales Training ROI – 7 Reasons Why Sales Training Works

Sales Training ROI – 7 Reasons Why Sales Training Works   This article comes with a disclaimer as whatever I write in this piece, you the reader may no doubt think, “Well you would say that, you are a sales trainer” and the answer is yes, you are right.  I am going to say it,… Read More



Do You Need Sales Incentive Inspiration? Here are some ideas.

Sales Incentive Exercises to make Great Sales People Even Better. Have you got a totally committed and amazing sales team? Do your sales people just love the hunt for new business or the chance to maximise growth from their existing clients? Would you like to help them get even better? Yes Yes Yes I hear… Read More



Managers – Have We Taken Our Eye Off Of The Ball?

Have We Taken Our Eye Off of The Ball? We live in a funny time, employers have never been so cautious about their employees. It is almost like they are living in perpetual fear of recrimination. We cannot say this We cannot do that Will we upset them What if they cry



What Are The 2 Reasons Why Managers Fail?

What Are The 2 Reasons Why Managers Fail? At SerialTrainer7 I get to meet, coach and train so many managers and it is such a privilege to work with such talented people.  Along the way conversations are had that can be quite challenging, especially when we discuss their own performance as a manager and what… Read More



Selling with Factfulness

Selling with Factfulness What is Factfulness? Factfulness – The stress-reducing habit of only carrying opinions for which you have strong supporting facts. Hans Rosling Have you heard about the new buzzword Factfulness? There was a cracking article in the press recently about this subject based on the book of the same name written by Rosling…. Read More



Sales – How Do We Effectively Qualify Clients?

Sales – How Do We Effectively Qualify Clients? When we prospect for new business, it is important that we offer a solution that offers value to the client, solves their problems and allows them to reach a goal. In sales this is pretty much 101 stuff. For many people working in sales, questioning the client is… Read More