The Seven Sins of Toxic Managers…and the Cure.

Toxic Managers, it is time to step up and take the cure?   In our current working environment we are more frequently hearing about disgruntled employees lodging a grievance against their managers or taking legal advice against employers with a view to taking further action.   As a management trainer and former manager, I find… Read More



A Career in Sales? 7 Tips to Ride the Sales Rollercoaster.

A career in sales? 7 Tips to Ride the sales rollercoaster. Training sales people is such a privilege.  Through my business SerialTrainer7 Ltd I get to meet some of the most talented and charming sales people who work so hard for their companies and themselves to build relationships, solve problems and drive revenue. There is… Read More



Sales – How to Build Better Quality Rapport with Clients

Sales – How to Build Better Quality Rapport with Clients Anthony Robbins said “Rapport is the ability to enter someone else’s world, to make them feel that you understand them, that you have a strong common bond.” No doubt you have heard that people buy people a million times right? We know it’s true and… Read More



Sales – Beyond FAB. How can you really prove your product’s worth to clients?

Sales – Beyond FAB. How can you really prove your product’s worth to clients? Sales, the best job ever. A total rollercoaster of emotions where one day everything you touch turns to gold and the next you can barely sell anything, then it all comes back again…amazing.  Sales people have such a tremendous gift don’t… Read More



Sales -How Do We Qualify Clients?

Sales – How Do We Qualify Clients? When we prospect for new business, it is important that we offer a solution that offers value to the client, solves their problems and allows them to reach a goal. In sales this is pretty much 101 stuff. For many people working in sales, questioning the client is really… Read More



Find Your Perfect Partners with SerialTrainer7 Ltd

FIND YOUR PERFECT PARTNERS WITH SERIALTRAINER7  The perfect partnership. Did you read our recent news? SerialTrainer7 has now got a new Director on board, and we are celebrating! Isn’t it lovely when you know you’ve met the one, you know that perfect person who just gets you and understands you? It is a perfect partnership. … Read More



Selling with Factfulness

Selling with Factfulness What is Factfulness? Factfulness – The stress-reducing habit of only carrying opinions for which you have strong supporting facts. Hans Rosling Have you heard about the new buzzword Factfulness? There was a cracking article in the press recently about this subject based on the book of the same name written by Rosling…. Read More