Do You Speak LinkedIn?

Have you ever received a message on LinkedIn from a member like this one? Infuriating right. Who really speaks this way? It appears that more and more people are learning this new language, and it would appear to be coming from LinkedIn. As you can see from this image the only people qualified to ‘reach… Read More



Game, Set and Match – Selling Against the Competitors!

Game, Set & Match-Selling Against the Competition Were you glued to the telly this weekend by chance? A perfect summer afternoon watching (with strawberries & cream?) racket wielding sports giants battling it out to win the most coveted prize in tennis, Wimbledon. I must admit I am not a fan of the old bat ’n’ ball but the… Read More



Sales Managers – Is Your Sales Team Firing Blanks?

Sales Managers – Is Your Sales Team Firing Blanks? How is your sales team performing? Firing on all four cylinders? Cooking on gas? All of them? Using the old 80/20 rule it can often observed that 80% of sales come from 20% of the sales team.  This can fluctuate however it is the case that… Read More



Sales – Time Wasters.  Stop Chasing Shadows

Sales – Time Wasters.  Stop Chasing Shadows Here is the situation, you call a client, they sound interested, they talk a good game, they do lots of nodding, say lots of yes’s, and they go as far as to almost book or buy from you, and then nothing. You have read all the blogs about… Read More



7 Phrases You Should Never Say to a Customer

7 Phrases You Should Never Say to a Customer   There are just some words that get people annoyed.  Words that just bug us or leave feeling a certain way. I have some words that really make me feel uncomfortable. Moist is one, soiled is another. We live in a world where things can go… Read More



Sales Training ROI – 7 Reasons Why Sales Training Works

Sales Training ROI – 7 Reasons Why Sales Training Works   This article comes with a disclaimer as whatever I write in this piece, you the reader may no doubt think, “Well you would say that, you are a sales trainer” and the answer is yes, you are right.  I am going to say it,… Read More



Do You Need Sales Incentive Inspiration? Here are some ideas.

Sales Incentive Exercises to make Great Sales People Even Better. Have you got a totally committed and amazing sales team? Do your sales people just love the hunt for new business or the chance to maximise growth from their existing clients? Would you like to help them get even better? Yes Yes Yes I hear… Read More



Managers – Have We Taken Our Eye Off Of The Ball?

Have We Taken Our Eye Off of The Ball? We live in a funny time, employers have never been so cautious about their employees. It is almost like they are living in perpetual fear of recrimination. We cannot say this We cannot do that Will we upset them What if they cry



What Are The 2 Reasons Why Managers Fail?

What Are The 2 Reasons Why Managers Fail? At SerialTrainer7 I get to meet, coach and train so many managers and it is such a privilege to work with such talented people.  Along the way conversations are had that can be quite challenging, especially when we discuss their own performance as a manager and what… Read More