What Are The 2 Reasons Why Managers Fail?

What Are The 2 Reasons Why Managers Fail? At SerialTrainer7 I get to meet, coach and train so many managers and it is such a privilege to work with such talented people.  Along the way conversations are had that can be quite challenging, especially when we discuss their own performance as a manager and what… Read More



Selling with Factfulness

Selling with Factfulness What is Factfulness? Factfulness – The stress-reducing habit of only carrying opinions for which you have strong supporting facts. Hans Rosling Have you heard about the new buzzword Factfulness? There was a cracking article in the press recently about this subject based on the book of the same name written by Rosling…. Read More



Sales – How Do We Effectively Qualify Clients?

Sales – How Do We Effectively Qualify Clients? When we prospect for new business, it is important that we offer a solution that offers value to the client, solves their problems and allows them to reach a goal. In sales this is pretty much 101 stuff. For many people working in sales, questioning the client is… Read More



Nil By Mouth – The New Sales Person

“You see those little black boxes, those are called telephones. I’m going to let you in on a little secret. They are not going to dial themselves. Without you they are just worthless hunks of plastic ” The Wolf of Wall Street “I get better results if I just email.” “My clients don’t like talking… Read More



Sales – 7 Examples of When it is OK to Tell the Client What to do.

When is it OK to tell a client what to do? Sales process traditionally is a game of two halves.  The first is the ‘finding out phase’ where sales people go about asking specific questions to the client in order to find out the needs, wants, problems and the like. The second is the ‘showing… Read More



Sales Managers – Do You Interview Candidates Like You’re On The Apprentice?

Sales Managers – Do You Interview Candidates Like You’re On The Apprentice? During some of the SerialTrainer7 Sales Management Training I have been talking to a lot of sales managers about effective recruitment and recently one subject that has come up has been around interview questions.  They have shared experiences of interviewing and some have… Read More



Sales People – Ask Your Clients These 7 Most Effective Questions NOW!

What are the 7 most effective questions to ask clients? As a salesperson I love to be out pitching to clients, and going the through sales process, it is such a genuine thrill to watch effective sales techniques fall into place and work their magic.  In a recent pitch, I was suddenly aware at the… Read More



Do Awards Matter?…Hell Yeah!

Do Awards Matter? Hell Yeah! It is a very exciting time here at SerialTrainer7 towers.  For the third time, the business has made it through to the finals of the uberglam and highly prestigious Bath Life Awards. The Bath Life Awards are run by MediaClash publishers of the Bath Life and Bristol Life Magazines and… Read More



How to Put Together a Simple Sales Proposal

How do I put together a simple sales proposal? Sales proposals are an essential part of the sales toolkit that can really reinforce the sales offering and close the sale.  I see lots of sales proposals that actually are not sales proposals at all; they are actually either a quote for services or a deck… Read More