Retained Clients – 6 Vital Ingredients to Enable Clients to Sign Up To Retention

How do I get more retained clients? If I had a penny!  Along with client referrals, retained clients can mean gold for any supplier as it represents the achievement of trust, loyalty and value in the clients’ mind to such an extent that they simply cannot and will not do without you for the immediate… Read More



Stop Asking this Cliche Management Question

Stop Asking this Cliche Management Question At SerialTrainer7 we are frequently asked to develop managers by putting them through our Management Academy. When we scope the training, we meet with Senior Managers, Leaders and Directors and professionals from Human Resources.  During the meetings, more and more they all ask this cliche question.  Rant alert! What… Read More



Nil Points – How Do You Bounce Back from Defeat?

Anyone who is reading this will know how much I love Eurovision. It is a truly happy and inclusive event that truly celebrates diversity.  Nothing exemplifies the adage of ‘it’s not the winning but taking part’ like this glorious event. That said, our hearts go out to James Newman who sang his heart out with… Read More



7 Tips That Might Help Sales People Protect Themselves from Redundancy

Redundancy. A painful process for anyone. Often it comes out of the blue with no warning. So many businesses are reducing sales staff levels due to the pandemic, very often when an sales person is faced with redundancy they ask themselves “why me? What did I do wrong? I was bringing in revenue, hitting my… Read More



Sales – Time Wasters.  Stop Chasing Shadows

Sales – Time Wasters.  Stop Chasing Shadows Here is the situation, you call a client, they sound interested, they talk a good game, they do lots of nodding, say lots of yes’s, and they go as far as to almost book or buy from you, and then nothing. You have read all the blogs about… Read More



Sales People – Ask Your Clients These 7 Most Effective Questions NOW!

What are the 7 most effective questions to ask clients? As a salesperson I love to be out pitching to clients, and going the through sales process, it is such a genuine thrill to watch effective sales techniques fall into place and work their magic.  In a recent pitch, I was suddenly aware at the… Read More



The Best of SerialTrainer7’s 2018 Sales Blogs

Welcome to the very best of the 2018 Sales blogs from SerialTrainer7.com.  Here are the links to collection of blogs that will any sales person become sharper and more effective moving into 2019.  It doesn’t matter what level of sales person you are or how much expereince you have, we all need a bit of… Read More



What A Difference a Day Makes- One Year On.

  What a Difference a Day Makes? This blog is a bit like therapy for me, you see it is my first birthday;  my first business birthday that is.  I wanted to take a moment to reflect on the year and share some of my experiences to people who might be just about to ‘take the… Read More