Before the sales training I had in my head that he would be the same as all other training. (Someone telling you how to sell, use of cameras and uncomfortable pressure which stops sales people from learning) Simon, from the start wanted to know about the sales team, what makes us tick, what we need to be able to succeed rather than what the company wants or thinks we need. His understanding of all processes in the sales funnel was amazing. This man is brilliant, and every business wanting to make more money should implement SerialTrainer7 to do so! Thank you Simon