I don't think I'm alone in saying that when you see the words 'management training session' suddenly blocking out three hours of your day, you can't help but get THAT sinking feeling. And yet, from the moment we loaded up our Zoom call of five managers, Simon was immediately engaging, charismatic and genuinely inspirational. His training style had us constantly involved, discussing concepts and our own perspectives, and he cultivated an honest environment where we felt safe to share our thoughts. After only a few hours we were hungry for further reading, and the topics discussed had an immediate impact on my interactions with the team. Our follow up one-to-one call after the session was invaluable, and I feel significantly better placed to deal with the management challenges of our new working situation.