T.O.T.A.L. Soft Skills Academy for Business & People Development

The T.O.T.A.L. series of training courses provides comprehensive development for your teams. The courses are tactical, ongoing, targeted, actionable and limitless (TOTAL) in their scope and application leaving your teams in a better place and fully equipped to take on their role.

All organisations would like to have employees who are fully engaged and have a development plan in place for their skills development. Some skills are taken as a given and can often be overlooked as part of an employees development. These skills are often referred to as ‘soft skills’ as they are not technical and relate specifically to interpersonal, communication and personal confidence skills.

The T.O.T.A.L. Soft Skills Academy for Business and People Development from SerialTrainer7 is a suite of single day training courses that build skills over a period of months usually one every five/six weeks, allowing employees the chance to use the techniques in real time and then develop them further in their job.

The training courses are highly relevant, as they are delivered by a training and coaching professional with over 30 years experience and so can truly empathise and share experiences that are meaningful and applicable. The content of the courses allows for active discussion, relevant theory and experienced based techniques together with an element of fun and interactivity.

Once each full day training session has been delivered, Simon Hares is on hand for any enquiries, help or support that the employees need. They can contact him through Facetime, Zoon, Skype, email or phone and he will ensure they that have the answers and help they need. This supports the team and the business fully, so that there are no concerns about delegates feeling left out in the cold between courses.
Feedback on each delegate is given so that the employee’s manager can effectively apply the skills in their day-to-day roles. Upon completion of the Business Wellbeing and Personal Development Academy, there is the option for certificates to be provided.

business training

Module 1. Building Personal Confidence and Assertiveness Skills

Module 2. Understanding Influencing Skills

Module 3. Time Management and Personal Effectiveness

Module 4. Conflict Resolution Skills

Module 5. Developing Personal and Business Resilience

Module 6. An Introduction to Management Skills

Module 7. Confident Presentation Skills

Module 8. Coaching and Mentoring Skills to Get the Best out of People

Module 9. Beyond the Box Thinking Team Building

Module 10. Creative and Lateral Thinking Skills

Module 11. Interviewing Skills and Techniques

Module 12. Developing Negotiation Skills for Business

Module 13. Understanding Individual Differences & Personality

Module 14. Confident Public Speaking Skills

Module 15. Training the Trainer

Module 16. Understanding, Preventing and Managing Stress

Module 17. Developing Mindfulness Skills for Wellbeing in the Workplace

Module 18. How to Create a Killer CV

Module 19. How to Be Better at Questioning

Module 20. Day-to-Day Feedback Techniques

Module 21. How to Get the Best from LinkedIn

Module 22. Customer Service Skills for Today’s Customers

Module 23. Introduction to Sales Skills for Non Sales People

I just completed 2 days of training with Simon and found it so refreshing. I walked away feeling that I am able to use everything I've learned in my current role. I found all the information we covered was useful and relevant. I enjoyed every minute and probably the most fun training I've had. Really looking forward to the future sessions we have.

Sheena Turner Account Development Manager at CIPHR

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Email SerialTrainer7 Ltd or call 07979 537824

To discuss your business & people development training please email simon@serialtrainer7.com, call Simon on 07979 537824 or use the form below. Thank you for considering the services of SerialTrainer7 Ltd.