SerialTrainer7 Limited is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.
SerialTrainer7 Limited. UK Company Reg No: 9840824
This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Information collected by our website
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What we collect
For the purpose of making an enquiry, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
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What we do with the information collected
We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
- Our ‘Mailing List’ sign-up uses the popular MailChimp service to collect your email address. Subscribing to this quarterly email means you are allow us to send an email periodically. You can opt-out of these emails at any time and there is always an opt-out option in every email we send out. Although we are not in control of MailChimp servers which store your email address, they use industry standard security methods to ensure your data is kept private and only visible to SerialTrainer7 Limited.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Security
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Website Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. An SSL certificate is present across the website too, to encrypt all data you receive and submit.
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External Links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
An introduction to cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
Cookies deployed by our website:
- ensure that functionality operates as intended
- remember your choices and preferences during and between visits
- allow you to share pages via social network widgets – for example Facebook, Twitter, LinkedIn and more
- allow you to interact with our website by leaving comments or opinions
- post enquiries via our Anti-Spam enquiry form
- track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
Cookies are not deployed to:
- collect any personal identifiable information (without your express permission)
- collect any sensitive information (without your express permission)
- pass data to advertising networks
- pass personally identifiable data to third parties
- pay sales commissions
Your consent for cookie deployment by our website
Upon your visit to our website, you may have noticed our link at the bottom of the page alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.
Cookies used by our website
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Social Network Sharing
We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
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Analytical Tracking
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
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Enquiry Forms
Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘reCAPTCHA’ challenge to ensure the submission is from a living person, rather than a computer bot. This reCAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The reCAPTCHA cookie does not store any other information from your enquiry and is provided by Google’s systems.
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Google Maps/Places
Our website may have our Google Maps/Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places.
A detailed list of cookies used on this website
Cookie | Domain | Description | Duration | Type |
YSC | youtube.com | This cookie is installed by YouTube. It is used to track the views of embedded videos on YouTube pages. | Session Only | Advertisement |
VISITOR_INFO1_LIVE | youtube.com | This cookie is installed by YouTube. It is used to measure bandwidth that determines whether the user gets the new or old player interface. | 180 days | Advertisement |
DEVICE_INFO | youtube.com | This cookie is installed by YouTube. It is used to track user’s interaction with embedded content. | 180 days | Other |
CONSENT | youtube.com | This cookie is installed by YouTube. It is used to register anonymous statistical data for embedded YouTube videos. | 2 years | Analytics |
CONSENT | youtube-nocookie.com | This cookie is installed by YouTube. It is used to register anonymous statistical data for embedded YouTube videos. | 2 years | Analytics |
yt.innertube::requests | youtube-nocookie.com | This cookie is installed by YouTube. It is used to register a unique ID to store data on what videos from YouTube the user has seen. | Session Only | Advertisement |
yt-remote-device-id | youtube-nocookie.com | This cookie is installed by YouTube. It is used to store the video preferences of the user using embedded YouTube video. | Session Only | Advertisement |
yt.innertube::nextId | youtube-nocookie.com | This cookie is installed by YouTube. It is used to register a unique ID to store data on what videos from YouTube the user has seen. | Session Only | Advertisement |
yt-remote-connected-devices | youtube-nocookie.com | This cookie is installed by YouTube. It is used to register a unique ID to store the video preferences of the user using embedded YouTube video. | Session Only | Advertisement |
_ga | serialtrainer7.com | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | 2 years | Analytics |
_ga_* | serialtrainer7.com | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | 2 years | Analytics |
_gid | serialtrainer7.com | This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating analytics reports. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. | 24 hours | Analytics |
_gat_gtag_* | serialtrainer7.com | This cookie is installed by Google Tag Manager which stores the Google Analytics data. | Session Only | Analytics |
_GRECAPTCHA | serialtrainer7.com | Security feature cookie to help prevent spam contact form submissions using the reCaptcha Google service. | Session Only | Functional |
moove_gdpr_popup | serialtrainer7.com | Cookie to confirm that the visitor has approved / declined cookies within their browser using the cookie banner. | 1 year | Functional |
wordpress_test_cookie | serialtrainer7.com | This cookie is installed by WordPress to test whether cookies are enabled within the browser. | Session Only | Functional |
How to disable cookies
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.
If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. As mentioned earlier in this page you call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.