Advocacy Part 2-What are your Staff saying about you right now? In my previous blog I rambled on about advocacy from customers and its importance. This stimulated a comment from a reader about internal advocacy from staff.
The Management Threat – Not the Person, the Process. “Threat. ‘A person or thing likely to cause damage or danger’ –‘ a statement of an intention to inflict pain, injury or damage or other hostile action on someone in retribution for something done or not done.” Threat is a strong word, and when you… Read More