7 Phrases You Should Never Say to a Customer

7 Phrases You Should Never Say to a Customer   There are just some words that get people annoyed.  Words that just bug us or leave feeling a certain way. I have some words that really make me feel uncomfortable. Moist is one, soiled is another. We live in a world where things can go… Read More



Sales Managers – Do You Interview Candidates Like You’re On The Apprentice?

Sales Managers – Do You Interview Candidates Like You’re On The Apprentice? During some of the SerialTrainer7 Sales Management Training I have been talking to a lot of sales managers about effective recruitment and recently one subject that has come up has been around interview questions.  They have shared experiences of interviewing and some have… Read More



The Best of SerialTrainer7’s 2018 Sales Blogs

Welcome to the very best of the 2018 Sales blogs from SerialTrainer7.com.  Here are the links to collection of blogs that will any sales person become sharper and more effective moving into 2019.  It doesn’t matter what level of sales person you are or how much expereince you have, we all need a bit of… Read More



Sales Closing – Will you do Anything for a Sale?

Sales Closing.  Will you do anything for a sale? “I’ll do anything For you dear For you dear, anything For you mean For you mean everything to me” Oliver Twist   Sales people need to recognise buying signals and in turn close the sale by asking for the business. This is not something that anyone… Read More



What are the 7 Signs of Sales Ageing?

What are the 7 Signs of Sales Ageing? At SerialTrainer7 I get to meet and work with lots of sales professionals and their managers. Often these managers will brief me on how their sales teams needs specific training in key areas such as presenting, sales process and negotiation to name a few.  In more and… Read More



A Career in Sales? 7 Tips to Ride the Sales Rollercoaster.

A career in sales? 7 Tips to Ride the sales rollercoaster. Training sales people is such a privilege.  Through my business SerialTrainer7 Ltd I get to meet some of the most talented and charming sales people who work so hard for their companies and themselves to build relationships, solve problems and drive revenue. There is… Read More