7 Phrases You Should Never Say to a Customer

7 Phrases You Should Never Say to a Customer   There are just some words that get people annoyed.  Words that just bug us or leave feeling a certain way. I have some words that really make me feel uncomfortable. Moist is one, soiled is another. We live in a world where things can go… Read More



Sales Training ROI – 7 Reasons Why Sales Training Works

Sales Training ROI – 7 Reasons Why Sales Training Works   This article comes with a disclaimer as whatever I write in this piece, you the reader may no doubt think, “Well you would say that, you are a sales trainer” and the answer is yes, you are right.  I am going to say it,… Read More



The Best of SerialTrainer7’s 2018 Sales Blogs

Welcome to the very best of the 2018 Sales blogs from SerialTrainer7.com.  Here are the links to collection of blogs that will any sales person become sharper and more effective moving into 2019.  It doesn’t matter what level of sales person you are or how much expereince you have, we all need a bit of… Read More



Retail Service – “Can I help you? Yes You!”

What the hell is the matter with retail service? If you have read the title of this blog, then you probably know it is going to be a bit of rant. More and more we hear businesses saying that the high street is suffering at the hands of online, and that the public just use… Read More



Advocacy-Back Stabbers or Not So Secret Admirers?

Advocacy-Back Stabbers or Not So Secret Admirers? Question- What are your customers saying about you right now? How many times have you stopped to think about this? Have you even thought about it? Funny thing is, that most people who run their own businesses, large or small all say that the customer is the most… Read More