7 Tips That Might Help Sales People Protect Themselves from Redundancy

Redundancy. A painful process for anyone. Often it comes out of the blue with no warning. So many businesses are reducing sales staff levels due to the pandemic, very often when an sales person is faced with redundancy they ask themselves “why me? What did I do wrong? I was bringing in revenue, hitting my… Read More



Sales – Why Have a Duke When You Can Have A Prince?

Why have a Duke when you can have a Prince? Who would you choose? If you are watching the exceptionally brilliant Bridgerton on Netflix this is the dilemma that Daphne Bridgerton has to make. Does she chose the Prince and have it all, or does she choose the Duke and really have it all. In sales we… Read More



Sales – 8 Ways To Be Forward Focussed in Your Sales Questions

When you open a sales call to a client, the one thing that might irritate them the most is having the same conversation that starts like this. “Hi John, this is Simon from Bigger Better Best, Happy New Year to you. I bet you are pleased to see the back of 2020 right, what a… Read More



Sales in 2021 – 10 Points You Need to Action Right Now!

2020 can go and take a running jump right? Enough said on that subject. Time to move on. 2021 is going to be year that we all bounce back, I am optimistic that with everyone doing their bit that we can get to that magical light at the end of the tunnel. To help focus… Read More



Sales Training ROI – 7 Reasons Why Sales Training Works

Sales Training ROI – 7 Reasons Why Sales Training Works   This article comes with a disclaimer as whatever I write in this piece, you the reader may no doubt think, “Well you would say that, you are a sales trainer” and the answer is yes, you are right.  I am going to say it,… Read More



Sales – Time Wasters.  Stop Chasing Shadows

Sales – Time Wasters.  Stop Chasing Shadows Here is the situation, you call a client, they sound interested, they talk a good game, they do lots of nodding, say lots of yes’s, and they go as far as to almost book or buy from you, and then nothing. You have read all the blogs about… Read More



7 Phrases You Should Never Say to a Customer

7 Phrases You Should Never Say to a Customer   There are just some words that get people annoyed.  Words that just bug us or leave feeling a certain way. I have some words that really make me feel uncomfortable. Moist is one, soiled is another. We live in a world where things can go… Read More



Sales – 7 Examples of When it is OK to Tell the Client What to do.

When is it OK to tell a client what to do? Sales process traditionally is a game of two halves.  The first is the ‘finding out phase’ where sales people go about asking specific questions to the client in order to find out the needs, wants, problems and the like. The second is the ‘showing… Read More