A list of the training courses or ‘journeys’ on offer for you from the SerialTrainer7.
Customer Service is not contained to Customer Service Teams. You’ve heard of the saying that customer service is an attitude not a department right? Why is it that many companies forget this? One of the problems is that they have a customer service team who need to interact with other departments that in… Read More
Do Awards Matter? Hell Yeah! It is a very exciting time here at SerialTrainer7 towers. For the fourth time, the business has made it through to the finals of the uberglam and highly prestigious Bath Life Awards. The Bath Life Awards are run by MediaClash publishers of the Bath Life and Bristol Life Magazines and… Read More
Collaborate The Acceptable ‘C’ Word in Sales Collaborate Verb “They collaborated with him on numerous projects’ Join (up), join forces, get together, come together, band together, work together, unite, combine, merge, form an alliance, pool resources and club together How much do I love selling? Probably as much as I love the film Glengarry Glen… Read More
Twitter 101 – A Little Bird Told Me… Course: Twitter 101 – A Little Bird Told Me… Duration: 2 hours 9.30-11.30am Dates: 10th June 2016 Bath Guild Co Working Hub Click here for Eventbrite booking 9th September 2016 The Glove Factory Studios Holt Click here for Eventbrite booking Delivery Style – Active participation with Twitter, Discussion, Presentation &… Read More
Twitter 101 – A Little Bird Told Me… Course: Twitter 101 – A Little Bird Told Me… Duration – Half Day or Full Day Delivery Style – Active participation with Twitter, Discussion, Presentation & Practical Exercises. Outcome –Can you believe there are people who want to know about it and use it but are have… Read More
Developing our skills in communication is an ongoing process and never stops, and people always want to be better at understanding these skills.
Communication Skills Vital to our existence on this earth is our ability to communicate effectively. In business having poor communication skills can lead to people feeling unhappy, misunderstood and confused. How many times have we misinterpreted what is being said to us? it happens so much. This one day course can be tailored to… Read More
Project Management Skills This technical course is a useful way to introduce the concept of project management into a business prior to embarking on any formal qualification route. It filters those attendees who really need to be qualified from those who might simply just need a foundation understanding therefore benefitting the budgets of organisations…. Read More
Effective Team Building Skills What makes an effective team? Would even know what an effective team looks like? If we have an effective team, how do we keep it effective? Teams come in so many different varieties, yet as managers, we have to be able to get the very best out of them so… Read More
Building Leadership Skills Leadership Means different things to different people, but one thing we know for sure is that people will follow a leader and simply work for a manager. With this in mind, this course looks to develop existing managers into tomorrows leaders using tools and techniques to help them to identify… Read More
