The Sales Process A minimum of a 2-day course that can stand-alone or be used as part of a Sales Induction and that can be adapted to run up to a maximum of 5 days. This course uses discussion, games, activities and non-textbook language to challenge and engage sales people to really focus them… Read More
How to Overcome a Client’s Objection A one day course that gives sales people the opportunity to have a bit of a rant! In a safe environment they can share their frustrations and gripes with this most challenging part of selling. The training demonstrates that there is not a ‘one size fits all’ approach… Read More
How to Write A Sales Proposal A one-day course requiring delegates to bring along laptops and examples of proposals they are currently using, with a view to recreating them using a tool kit of skills. The Write Stuff Understanding what a proposal is and how it represents a ‘sales person on paper’, having… Read More
What a Difference a Day Makes? This blog is a bit like therapy for me, you see it is my first birthday; my first business birthday that is. I wanted to take a moment to reflect on the year and share some of my experiences to people who might be just about to ‘take the plunge’…
The Write Stuff: Creating an Effective Proposal In my role as a Trainer, I get to visit some cracking organisation and work with some amazing sales people, some are truly terrific at working on the rapport and asking great questions, whilst others are hungry for the close and look to sell solutions to problems… Read More
Cracking the Whip – 50 Shades of Management The world is now engulfed in the phenomenon that is 50 Shades of Grey and, as this Valentine’s weekend has been the perfect platform to launch the film. A weekend of love and lust, and a movie about a different kind of love and lust.
Triskaidekaphobia – Fear of Friday 13th to you and I… Today is Friday the 13th, and for many this presents a day constantly looking over their shoulder, watching how many drains they walk over, saluting magpies and general crazy behaviour resulting from limiting beliefs. There are a group of people for the fear or phobia… Read More
Customer Service – “Guest is God.” Recently there was a TV show on the very grand Taj Mahal Palace hotel in Mumbai. It was one of those documentaries about how they treat their customers and the very high standards they uphold. Their concierge was asked about what he thought of his own service standards to… Read More
Willpower- A Superpower All of it’s Own! Well how are you getting along with those resolutions? Got your CV sorted? Stopped smoking yet? Started that new spinning class you promised yourself? How about the excess weight has that started to shift? Oh and how about that nail biting? Resorted to dipping your fingertips in mustard… Read More
Conversation or Interrogation – The Power of Questioning in Sales I spend a lot of my time coaching sales people and it is no surprise to find that they know an incredible amount about their own markets and products. This knowledge for the most part is coming from trade press, in house information and research… Read More
