One to One Coaching with SerialTrainer7

One to One Coaching with SerialTrainer7 “The delicate balance of coaching or mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves.” Steven Spielberg The overall message– Spending time developing someone’s skills in a one to one situation is invaluable. It enables the individual express their problems,… Read More



Understanding the Buyer’s Psychological Perspective

SCRATCHING THE SURFACE OF CLIENT PERSONALITY Agenda-Understanding Client Buying Journey, behaviour and motivation. The overall message- “Before you can walk in someone else’s shoes, you must first take off your own.” The overall message- “Before you can walk in someone else’s shoes, you must first take off your own.”



Presenting Magically Journey

Presenting Magically Journey “People like a presenter they can relate to. And they like a presenter who speaks from their own knowledge-rather than a script.” Olivia Mitchell The Overall Message The thought of delivering a presentation can be nerve shattering for some people. Presenting magically takes delegates on a journey through all of the main… Read More



Strategy – The Light in the Fog

Strategy-Looking for the Light in the Fog. Management words make me laugh out loud, not because they are particularly funny, but because many managers like using them and do not really have a ‘Scooby doo’ what they mean. Just because they are a manager they feel they have to engage in this ‘high register’ line… Read More



Care Less and Take Control

Learn to Care Less and Take Control “The secret of success is learning how to use pain and pleasure instead of having pain and pleasure use you. If you do that, you’re in control of your life. If you don’t, life controls you.” Tony Robbins Ever notice how friends, family and colleagues are becoming more… Read More



The Sales Journey

How do I become a better Sales Person? The Sales Journey “We here at Factory Media chose Simon over a number of other trainers as his approach was relevant, unique and specifically tailored to the business. Initial feedback from the team included “the best sales training I have ever had” and within days of the… Read More



Retail Service – “Can I help you? Yes You!”

What the hell is the matter with retail service? If you have read the title of this blog, then you probably know it is going to be a bit of rant. More and more we hear businesses saying that the high street is suffering at the hands of online, and that the public just use… Read More



The Leader Manager’s Journey Agenda

How do I become a better Leader Manager?  The Leader Manager’s Journey  “Whatever type of manager you are, be a good one.” Abraham Lincoln The Overall Message The manager has a role that can be as tough as it can be rewarding. This one-day or two-day ‘journey’ encounters the main tools and techniques required to… Read More